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How to book a tour?

On the home page, just go to the "reservations" tab and select a free date.

How long does the tour take?

Visiting the invisible zone takes about 50-60 minutes. Additionally, for walking around in the visible zone you should reserve a maximum of 1.5 hour.

I have an appointment at 3 o'clock: What time should I come?

You must arrive 15 minutes earlier (2:45 pm). This is the time to introduce, explain the rules, leave personal belongings in the deposit box.

How to find you?

We recommend that you go to the home page, in the "contact" tab and see a pictorial photo of the building in which BLACK WORLD is located. The current address and contact number are also provided there .

How many people does the group of visitors consist of?

The group may consist of 8 participants. For safety reasons and for moving in the dark area it gets a bit crowded with more people.

Can I go in alone?

Unfortunately, this is not possible. Visiting invisible part of BW is possible only with a Guide.

What languages ​​are available in BLACK WORLD?

After booking in advance, we mainly run English-speaking groups, but we will try to meet the expectations of our foreign guests. Please contact us to book the other language tour.

Can I visit BW without prior reservation?

You can, but it involves the risk that there will be no vacancies in the groups and you will have to wait a long time or book an entrance for another day. That is why we advise you to book your visit in advance online or by phone.

What currency can I pay in?

In PLN and euro - we are always prepared to welcome foreigners, but the change will be given back in PLN!

How can I pay?

You can pay in cash or by credit card in the ticket office or pay by bank transfer via booking site

Do you sell gift cards and vouchers?

Of course! If you want to give someone a gift and a voucher GIFT TICKET - for entry to BLACK WORLD, it is possible! The recipient receives a special invitation exchangeable for tickets at the BLACK WORLD ticket office. (see the "buy a ticket" tab)

What clothes should I wear?

As convenient as possible. As the tour takes place in the darkness, please wear clothes that do not constrain your movements. We encourage you to wear shoes with low heels.

Can children participate in the visiting?

The minimum age of visitors is 9 years-olds, but we allow to get in children a little younger only under parental supervision. Due to the great emotions accompanying during the visit, we recommend over 9 year-olds.

I still have questions. What should I do?

We are open to answer your questions, find details in the "Contact" section.

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